North American Railroad Company

GP has worked with a leading North American railroad company for over four years, providing a variety of training administration and web development e-learning solutions.

Training Administration

Our on-going training administration services include:

• Class schedule setup and dynamic intranet posting of master schedule
• Recruiting and verification of instructors certified for program delivery
• Materials management, material forecasting, ordering and delivery
• Pre-course work emailed or mailed
• Confirmation and reconfirmation letters
• Class history reporting

Learning Management System

We have also developed and maintained a learning management system (LMS) for reducing costs and facilitating quality training management. This LMS includes the following employee self-serve features on the web:

• Online access to a library of web-based training courses
• Waitlisting for courses or registration for available classroom training sessions
• Viewing of personal training histories and training plans
• Ordering of printed materials including job aids, learning books, etc.
• Downloading of training materials
• Course exercises to support web-based-training

The LMS also includes administrator tools for:

• Broad and/ or detailed training/ budget planning and tracking of actual training with associated costs
• Course catalogue, instructors, training facilities, course materials, employee and other training related information set-up and maintenance
• Session set-up and status tracking
• Automated communications to students, instructors, locations etc with Communication history (session invitations, notifications, cancellations, pre-work requirements, reminders etc)
• Automated material order forms generated with session set-up based on required materials associated to each course
• Online capture of class attendance and evaluations for subsequent analysis and reporting
• Training history analysis and reporting
• Training requirements consolidation and reporting enabling dynamic viewing of demand for specific courses by major areas
• Handling of special training programs and training administrators

Training Outsourcing

We provided training outsourcing services in support of the following curriculum areas: management/soft skills, technical skills and knowledge, and computer skills for end users and IT specialists. We delivered approximately 450 classes per year in 2000 to 2002.